Privacy Policy

Who we are

This Privacy Policy explains how ACD America Corp. ("ACD America", "we", "us") collects, uses and shares information through acdamerica.net and related communications. Our office is at 6923 Narcoossee Rd. Ste. 612, Orlando, FL 32822, USA.

Information we collect

Information you provide: when you submit a contact or quote form, or email us, we collect your name, company, email, country, phone (if given) and the details of your enquiry (such as part numbers and application notes).

Information collected automatically: like most websites, we collect standard technical data (IP address, browser, device, and pages visited) through analytics tools — but only to the extent permitted by your cookie choices.

We do not collect financial information

This website does not collect or process payment-card numbers, bank-account details or other financial information. Quotations, invoicing and payment are handled separately and directly with our team — never through a form on this site. Please do not send financial or payment-card details through our contact or quote forms.

How we use your information

To respond to your enquiries, prepare quotations and provide application-engineering support; to manage our customer relationships, including in our CRM (Zoho); to operate, secure and improve our website; and to comply with legal obligations.

How we share information

We do not sell your personal information for money. We share it only with service providers who help us operate — such as analytics (Google), advertising/measurement (Meta), CRM (Zoho) and hosting providers — and where required by law or to protect our rights. Some sharing for advertising/analytics may be considered a "sale" or "sharing" under certain U.S. state laws; you can opt out using our cookie banner (see "Your California privacy rights").

Cookies & analytics

We use analytics and marketing tools — Google Analytics, Google Tag Manager and a Meta (Facebook) Pixel — that may set cookies, but only the categories you allow. You set your preferences in our cookie banner and can change them at any time. For details, see our Cookie Policy.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, and to the extent the CCPA/CPRA applies to us, you may have the right to know what personal information we collect and how we use and share it; to request access to or deletion or correction of your personal information; and to opt out of the "sale" or "sharing" of personal information and limit the use of sensitive personal information. We do not knowingly sell personal information for money. To opt out of analytics/advertising cookies, use the "Reject all" or "Customize" options in our cookie banner. We will not discriminate against you for exercising these rights.

To exercise any of these rights, contact us through our website. We may need to verify your identity before responding.

Data retention & security

We keep enquiry and customer information for as long as needed to serve you and to meet our legal and business obligations, and we apply reasonable administrative and technical measures to protect it. No method of transmission or storage is completely secure.

Children's privacy

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 16.

International users

We operate from the United States and serve customers in Latin America, Asia, the Middle East and elsewhere. If you contact us from outside the U.S., your information will be processed in the United States, where data-protection laws may differ from those in your country.

Changes to this policy

We may update this policy from time to time. The current version is always posted on this page with its effective date.

Contact us

Questions about this policy or your information? Contact us through our website or call +1 866-700-9858.